Privacy Policy for Kevin Kirby Limited
Kevin Kirby Limited treats the privacy of its customers and
website users very seriously and we take appropriate security measures
to safeguard your privacy. This Policy explains how we protect and
manage any personal data* you share with us and that we hold about you,
including how we collect, process, protect and share that data.
* Personal data means any information that can be used to
identify an individual, including, but not limited to, a first and last
name, a home or other physical address and an email address or other
contact information, whether at work or at home.
- Who we are
- Kevin Kirby Limited (we, us or our) are committed to protecting and respecting your privacy.
- This policy (together with any other documents referred to on it)
explains how we protect and manage any personal data* that you share
with us and we hold about you, including how we collect, process,
protect and share that data. Please read the following carefully to
understand our views and practices regarding your personal data and how
we treat it. By visiting kevinkirby.com you are accepting and consenting to the practices described in this policy.
- For the purpose of the Data Protection Act 1998 (the Act) and General Data Protection Regulation (Regulation (EU)2016/679) (GDPR) as of 25th May 2018, the data controller is Kevin Kirby Limited of Bodsey Toll House, Bodsey Toll Road, Ramsey, Cambridgeshire, PE26 2XH.
- Our nominated representative for the purpose of the Act is E Kirby.
- How we obtain your personal data
Information provided by you
- You provide us with personal data by filling in forms on our website
or by corresponding with us by telephone, email or otherwise.
This includes information you provide when you:
- Register to use our site
- Subscribe to our service
- Search for a product or service
- Request a quotation for service
- Contact us by telephone or by email.
- Place an order for products
- When you report a problem with our site.
The information you give us may include your:
2.1.2 Name
2.1.2.1 Address
2.1.2.2 E-mail address
2.1.2.3 Telephone number (mobile and landline)
2.1.2.4 Financial Information
2.1.2.5 Personal description
2.1.2.6 Company name and address
2.1.2.7 Other information considered noteworthy.
Information we collect about you from visits to our website:
With regard to each of your visits to our website, www.kevinkirby.com we may automatically collect the following information:
2.2.1 Technical information including the following:
2.2.1.1 the Internet Protocol (IP) address used to connect your computer to the Internet
2.2.1.2 your login information
2.2.1.3 your browser type and information
2.2.1.4 your time zone setting
2.2.1.5 your browser plug in types and versions;
2.2.1.6 your operating system and platform
2.2.2 Information about your visit including:
2.2.2.1 the full Uniform Resource Locators (URL) clickstream to , through and from our site (including
date and time)
2.2.2.2 products you viewed or searched for
2.2.2.3 page response times
2.2.2.4 download errors
2.2.2.5 Length of visits to certain pages
2.2.2.6 Page interaction information (such as scrolling, clicks and mouse-overs)
2.2.2.7 Methods used to browse away from the page and;
2.2.2.8 Any phone number used to call our customer service number.
- Cookies
Our website uses cookies to distinguish you from other users of our
website. This helps us to provide you with a good experience when you
browse our website and also allows us to improve our site. For detailed
information on the cookies we use and the purposes for which we use them
see our Cookie policy for http:www.kevinkirby.com
- How We Use Your Personal Data:
We use this information in the following ways:
4.1Information Provided By You
We will use this information to manage, administer and
4.1.1 deal with any general queries you raise from time to time;
4.1.2 to provide quotations that you have requested;
4.1.3 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
4.1.4 to process any payment made by you and maintain records of those payments;
4.1.5 to provide you with information about other goods and services
we offer that are similar to those that you have already purchased or
enquired about;
4.1.7 to notify you about changes to our service;
The provision of this personal data is essential for us to be able to
be to provide you with the services as listed from 4.1.1. to 4.1.7,
including verifying your identity when you contact us to purchase or
sell a combine harvester or associated products. This means that the
legal basis of our holding your personal data is for the performance of a
contract.
We may also keep information contained in any correspondence you have with us by post or by email.
4.2 Information We Collect
From our website – www.kevinkirby.com
We will use this information:
4.2.1 to administer our website and for internal operations,
including troubleshooting, data analysis, testing, research, statistical
and survey purposes;
4.2.2 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
4.2.3 to allow you to participate in interactive features of our service, when you choose to do so;
4.2.4 as part of our efforts to keep our site safe and secure;
4.2.5 to measure or understand the effectiveness of advertising we
serve to you and others, and to deliver relevant advertising to you;
4.2.6 to make suggestions and recommendations to you and other users
of our site about goods or services that may interest you or them.
Unfortunately, the transmission of information via the internet is
not completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data transmitted
to our site; any transmission is at your own risk. Once we have
received your information, we will use strict procedures and security
features to try to prevent unauthorised access.
From our CCTV Systems
CCTV is used for maintaining the security of property and premises
and for preventing and investigating crime. For these reasons the
information processed may include visual shapes, personal appearance and
behaviours. This information may be about staff, customers and clients,
offenders and suspected offenders, members of the public and those
inside, entering or in the immediate vicinity of the area under
surveillance.
When necessary or required this information is shared with the data
subjects themselves, employees and agents, services providers, police
forces, security organisations and persons making an enquiry
Warning signs that CCTV is being used on our premises are displayed
to inform staff, customers and clients, offenders and suspected
offenders, members of the public and those inside, entering or in the
immediate vicinity of the area under surveillance. Details of who to
contact at Kevin Kirby Limited are included on those signs.
4.3 Information We Receive From Other Sources.
We only obtain information from third parties if this is
permitted by law. We may also use legal public sources to obtain
information about you, for example, to verify your identity.
This information (including your name, address, email address
etc), as relevant to us, will only be obtained from reputable
third-party companies that operate in accordance with the General Data
Protection Regulation (GDPR). You will already have submitted your
personal data to these companies and specifically given permission to
allow them to pass this information to other companies that provide
similar or complementary products and services to those we offer.
- Sharing Information
We will keep information about you confidential. We will
only disclose your information with other third parties with your
express consent and for the purpose of the service or contract that we
are providing to you e.g.
5.2.1 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
However this is with the exception of the following categories of third parties:
- Insurance companies, loss assessors, regulatory authorities and
other fraud prevention agencies for the purpose of fraud prevention and
to comply with any legal and regulatory issues and disclosures;
- Anyone to whom we may transfer our rights and duties under any agreement we have with you;
- Any legal or crime prevention agencies and/or to satisfy any
regulatory request if we have a duty to do so or if the law allows us to
do so.
- Transfer of your personal data outside of the European Economic Area (EEA)
We do not currently transfer your personal data outside the EEA. If
in the future we transfer your personal data, in accordance with the
terms of this Policy outside of the EEA, we will make sure that the
receiver agrees to provide the same or similar protection as we do and
that they only use your personal data in accordance with our
instructions.
- How long do we keep this information about you?
We keep information in line with the retention policy of our
registered office. These retention periods are in line with the length
of time we need to keep your personal information in order to manage and
administer your contract of sale; contract of purchase and hire
contract. They also take into account our need to meet any legal,
statutory and regulatory obligations. In all cases our need to use your
personal information will be reassessed on a regular basis and
information which is no longer required will be disposed of.
- Data subject rights
Subject access requests
The General Data Protection Regulation (GDPR) grants you
(herein referred to as the “data subject”) to right to access particular
personal data that we hold about you. This is referred to as a subject
access request. We shall respond promptly, and certainly within one
month from the point of receiving the request and all necessary
information about you. Our formal response shall include details of the
personal data we hold about you, including the following:
- Sources from which we acquired the information
- The purpose for processing the information
- Person or entities with whom we are sharing the information
Right to rectification
You, the data subject, shall have the right to obtain from
us, without undue delay, the rectification of inaccurate personal data
we hold concerning you. Taking into account the purposes of the
processing, you, the data subject, shall have the right to have
incomplete personal data completed, including by means of providing a
supplementary statement.
Right to erasure
You, the data subject, shall have the right to obtain from us the erasure of personal data concerning you without undue delay.
Right to restriction of processing
Subject to exemptions, you, the data subject, shall have the
right to obtain from us restriction of processing where one of the
following applies:
- The accuracy of the personal data is contested by you, the
data subject, and is restricted until the accuracy of the data has been
verified
- The processing is unlawful and you, the data subject, oppose
the erasure of the personal data and instead request the restriction in
its use
- We no longer need the personal data for the purposes of
processing, but it is required by you, the data subject, for the
establishment, exercise or defence of legal claims
- You, the data subject, have objected to processing of your
personal data pending the verification of whether there are legitimate
grounds for us to override these objections.
Notification obligation regarding rectification or erasure of personal data or restriction of processing
We shall communicate any rectification or erasure of personal
data or restriction of processing as described above to each recipient
to whom the personal data has been disclosed, unless this proves
impossible or involves disproportionate effort. We shall provide you,
the data subject, with information about those recipients if you request
it.
Right to data portability
You, the data subject, shall have the right to receive your
personal data, which you have provided to us, in a structured, commonly
used and machine-readable format and have the right to transmit this
data to another controller, without hindrance from us.
Right to object
You, the data subject, shall have the right to object, on
grounds relating to your particular situation, at any time to the
processing of personal data concerning you, including any personal
profiling; unless this relates to processing that is necessary for the
performance of a task carried out in the public interest or an exercise
of official authority vested in us. We shall no longer process the
personal data unless we can demonstrate compelling legitimate grounds
for the processing, which override the interests, rights and freedoms of
you, the data subject, or for the establishment, exercise or defence of
legal claims.
Right to not be subject to decisions based solely on automated processing
We do not carry out any automated processing, which may lead to an automated decision based on your personal data.
Invoking your rights
If you would like to invoke any of the above data subject
rights with us, please write to the Data Protection Officer at Kevin
Kirby Limited, Bodsey Toll House, Bodsey Toll Road, Ramsey
Cambridgeshire, PE26 2XH or email us at info@kevinkirby.com.
Accuracy of Information
In order to provide the highest level of customer service
possible, we need to keep accurate personal data about you. We take
reasonable steps to ensure the accuracy of any personal data or
sensitive information we obtain. We ensure that the source of any
personal data or sensitive information is clear and we carefully
consider any challenges to the accuracy of the information. We also
consider when it is necessary to update the information, such as name or
address changes and you can help us by informing us of these changes
when they occur.
- Important Information
Questions and queries
If you have any questions or queries which are not answered
by this Privacy Policy, or have any potential concerns about how we may
use the personal data we hold, please write to the Data Protection
Officer at Kevin Kirby Limited, Bodsey Toll House, Bodsey Toll Road,
Ramsey Cambridgeshire, PE26 2XH or email us at info@kevinkirby.com.
Policy Changes
This Privacy Policy is regularly reviewed. This is to make
sure that we continue to meet the highest standards and to protect your
privacy. We reserve the right, at all times, to update, modify or amend
this Policy. We suggest that you review this Privacy Policy from time
to time to ensure you are aware of any changes we may have made, however
we will not significantly change how we use information you have
already given to us without your prior agreement.
If you have a complaint
If you have a complaint regarding the use of your personal
data or sensitive information then please contact us by writing to the
Data Protection Officer at Kevin Kirby Limited, Bodsey Toll House,
Bodsey Toll Road, Ramsey Cambridgeshire, PE26 2XH or email us at info@kevinkirby.com and we will do our best to help you.
If your complaint is not resolved to your satisfaction and
you wish to make a formal complaint to the Information Commissioners
Office (ICO), you can contact them on 01625 545745 or 0303 123 1113.
You also have the right to judicial remedy against a legally binding
decision of the ICO where you consider that you rights under this
regulation have been infringed as a result of the processing of your
personal data. You have the right to appoint a third party to lodge the
complaint on your behalf and exercise your right to seek compensation.
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